Posted 1 month ago
Posted 2025-12-08T08:07:08+00:00
Telegram is one of the most popular messaging platforms, but many users experience an annoying issue: the screen turns off while playing voice messages.
This can interrupt listening, stop playback, or cause the proximity sensor to behave unpredictably.
In this unified guide, we’ll walk through why this happens, how to fix it, and what settings you can adjust — with no separation between Android, iOS, or Desktop. The steps work the same across devices, and image placeholders are added so you know exactly where to place your tutorial screenshots.
Telegram uses the device’s proximity sensor and screen timeout settings to decide whether the screen should stay on or turn off. The screen may turn off because:
It thinks the phone is close to your ear.
Your time-out duration for screen is too short.
Battery saving mode limits background activity of Telegram
You’re using a screen protector that interferes with the sensor
App needs cache reset or permissions changes
Knowing these causes will help you apply the proper fix.
Follow these universal steps (same logic on all devices):
When the timeout is too short, your device can lock itself even while Telegram is open.
Steps (generalized):
Open Device Settings
Find Display / Screen Timeout
Set a timeout for a longer time, like 1–5 minutes.
If dust, a case, or a screen protector is blocking the sensor, the phone may think it’s near your ear and shut the screen off.
Do this:
Clean the top area of your screen
Remove thick screen protectors
Run the test again while holding up the device
Battery saving features can cause Telegram to pause audio when the screen locks.
General steps:
Open Battery Settings
Turn off Battery Saver / Power Saving Mode
Make sure Telegram has permission to work in the background.
Some devices limit apps to save power.
Check these general options:
Background Activity: On
App Launch Control: Manual Override
Telegram: Allowed to Run in Background
Older versions may contain bugs affecting playback behaviour.
Always keep Telegram updated to the latest version.
Directions:
Open your app store
Search for Telegram
Tap Update if available
Clearing cache does NOT delete chats or media. It only removes temporary files that may cause playback issues.
Steps (similar everywhere):
Open Settings of Telegram
Go to Data and Storage
Tap Storage Usage
Tap Clear Cache
A simple restart resets the sensor, screen management system, and memory.
Try this if none of the above worked.
If your screen still turns off, switch to Telegram’s audio player mode by tapping the voice message and minimizing the chat.
This keeps the device active longer and reduces proximity sensor triggers.
